App / Mobile
This policy describes how pesobetph handles the personal data you share when you open an account, use your wallet, or contact support. We collect only what we need to run your account and process transactions through GCash, GrabPay, and InstaPay, and we do not sell your details to third parties.
When you register, we collect your name, contact details, and the account credentials you set. Each time you fund or withdraw through GCash, GrabPay, or InstaPay, we record the transaction reference, amount, and timestamp — this is needed to process your request and resolve any dispute you raise later. We also collect device and session data: the type of device you use, your browser version, and the pages you visit inside the lobby. This helps us keep the account experience consistent whether you are switching between live tables and slot rooms on the same mobile screen or returning on desktop. We do not use your data for purposes beyond running your account, processing payments, improving platform performance, and meeting obligations under applicable law. Access to your data inside our systems is limited to staff and contracted services that need it to do their job. Where a third-party service processes data on our behalf — payment processors handling your GCash or InstaPay transfer, for example — they are bound by data-handling obligations consistent with this policy. Availability of this service depends on local law and eligible regions.
Not everything you encounter while using this platform falls under this privacy policy. Understanding the boundaries helps you know which rules apply to which part of your experience and where to direct any question you have about data handling.
All data collected during registration, login, and account settings changes is covered. This includes the email address, contact number, and wallet details you enter when setting up or updating your account profile.
Payment activity processed through GCash, GrabPay, and InstaPay falls within this policy. We retain transaction references and timestamps as part of your account record for dispute resolution and compliance with applicable legal requirements.
Your session activity inside the lobby — which game rooms you open, how long a session runs, bets placed — is collected at the platform level. This data supports account security checks and helps us show you the game categories you return to most.
Links or embedded tools that direct you away from this platform — such as a payment gateway's own confirmation page — are governed by that third party's policy, not ours. We do not control what those services collect once you leave our environment.
You have practical options for managing the personal data we hold for your account. If you want to review what information is stored under your profile — contact details, linked wallet references, transaction history — you can request a summary through our support channel and we will provide it. Found something that needs correcting, like an outdated contact number or a name entered incorrectly during registration? Submit a correction request and our team will update the record after verifying your identity through the steps shown in your account. You can also ask us to explain why a specific piece of data was collected, or raise a concern if you believe your data was handled in a way that does not match this policy. We aim to acknowledge every written request and respond within the timeframe required by applicable law in your eligible region.
Request a summary of the personal data held under your account. Contact support with your registered account details and specify what you want to see — transaction history, profile data, or session logs.
If your name, contact number, or linked wallet reference is wrong, submit a correction request through support. Identity verification steps will be shown before any change is confirmed.
Ask us to explain why specific data was collected or how it is being used. Use the policy contact path in the support section below and describe the data point you are asking about.
For concerns about how your data has been handled, contact us in writing. We will review the concern against this policy and respond with a clear explanation, or tell you the next step if escalation is needed.
If any part of this policy raises a question — about your account data, a payment record linked to GCash or GrabPay, or how we handle session information — reach out through one of the contact paths below. Describe your concern clearly and include your registered account details so we can locate your record without delay.
Open the chat widget inside your account dashboard after login. Describe your data question or correction request and a support agent will pick it up. This path is suited for quick clarifications on transaction records or account details.
Send a written request to our support email address listed in your account settings page. For data review or correction requests, include your registered name, account ID, and a clear description of what you are asking for.
The help section inside your account covers common data and privacy questions with step-by-step paths. Check there first — many correction steps and data request forms are available without waiting for a reply from support.
Data protection on this platform is handled at both the technical and process level. Your account credentials are stored in encrypted form; payment references for GCash, GrabPay, and InstaPay transactions are logged in a secured environment separate from publicly accessible parts of the platform. We retain account data for as long as your account remains active and for the period required by applicable law after it closes — we do not hold data indefinitely for inactive accounts. Cookie data collected during your sessions is used to maintain login state and improve navigation inside the lobby; you can manage cookie preferences through your browser settings at any time. If this policy changes in a material way, we will post the updated version at this page address and note the revision. Checking this page after any account notification about policy updates is the right step to stay informed.
Your login credentials and linked wallet details are stored in encrypted form. Access inside our systems is limited to staff roles that require it, and all access is logged for review.
GCash, GrabPay, and InstaPay transaction references are held in a secured environment. These records are used only for processing, dispute resolution, and legal compliance — not for marketing.
Session cookies keep you logged in and remember your place in the lobby. You control cookie storage through your browser settings; disabling certain cookies may affect how account pages load.
When we revise this policy, the updated version is posted at this page. We may also send a notice to your registered contact. The current version is always what governs your account at the time you use it.
These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, the support contact paths in the section above are the right next step.
We collect your name, contact number, email address, and the account credentials you create. If you link a payment method like GCash or GrabPay, we record the reference details needed to process deposits and withdrawals. We do not store full card numbers or wallet PINs.
Transaction references, amounts, and timestamps are stored to process your request, confirm completions, and resolve any dispute you raise. These records are also kept for the period required by applicable law. They are not shared with third parties for marketing purposes.
Yes. Submit a data review request through live chat or the support email address in your account settings. Include your registered name and account ID. We will compile the relevant records — profile data, transaction history, session logs — and send them to your registered contact.
Contact support with the specific detail you want corrected — for example, an outdated contact number or a name entered incorrectly. We will ask you to verify your identity through the steps shown in your account before making any change to your profile record.
We do not sell your data. Third-party services that process data on our behalf — such as payment processors handling a GCash or InstaPay transfer — are bound by data-handling obligations consistent with this policy. We do not share data with unrelated third parties for advertising or profiling.
The updated version is posted at this page address. We may also send a notification to your registered contact when a material change is made. The version in place at the time you use the platform is the one that applies to your account activity on that date.